It addresses innovations in ways of managing processes as assets of the enterprise. It focuses on maintaining the critical role that processes play in the alignment of the strategic objectives of the organization with what people do every day. It is geared to those with or without process experience seeking to learn a set of pragmatic practices packaged into a reusable BPM way of working strategically and tactically. The facilitated workshop sessions are highly interactive and ensure experience-sharing with other delegates. Built on lessons learnt, both good and bad, from real companies, this seminar and workshop provides you practices to deal with the real and tough challenges you will face. Delegates will benefit from the experience and wisdom of the world leader on the topic. Roger Burlton